From the library access the following text: Healthcare Operations Management (Authors: Daniel B. McLaughlin & Julie M Hays). Review Chapter 1: The Challenge and the Opportunity (Introduction to Healthcare Operations).http://web.a.ebscohost.com.ezproxy.trident.edu:2048/ehost/ebookviewer/ebook/ZTAwMHhuYV9fMTgzOTA2OF9fQU41?sid=44a46398-7b0b-4f72-b0e1-5a39cd5bce6a@sessionmgr4007&vid=0&format=EB&rid=1
Then, review common hospital operations problems at http://www.beckershospitalreview.com/hospital-management-administration/5-common-hospital-problems-and-suggestions-for-how-to-fix-them.html.
Select two of the problems identified in the above article and develop a 2- to 3-page paper assessing the reasons for the problems and possible solutions (recommended solutions should include a brief plan of action). In your paper, identity which of the ten action steps recommended by Institute of Medicine (IOM) to close the quality chasm is applicable to each selected problem. The ten action steps can be found on pages 6 and 7 of the text or at the following link: http://www.nationalacademies.org/hmd/~/media/Files/Report%20Files/2001/Crossing-the-Quality-Chasm/Quality%20Chasm%202001%20%20report%20brief.pdf